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Original article

Facing Facts: Facial Injuries from Stand-up Electric Scooters



Stand-up electric scooters (SES) are a popular public transportation method. Numerous safety concerns have arisen since their recent introduction.


A retrospective chart review was performed to identify patients presenting to the emergency departments in Indianapolis, who sustained SES-related injuries.


A total of 89 patients were included in our study. The average patient age was 29 ± 12.9 years in a predominantly male cohort (65.2%). No patient was documented as wearing a helmet during the event of injury. Alcohol intoxication was noted in 14.6% of accidents. Falling constituted the leading trauma mechanism (46.1%). Injuries were most common on Saturday (24.7%) from 14h00 to 21h59 (55.1%). Injury types included: abrasions/contusions (33.7%), fractures (31.5%), lacerations (27.0%), or joint injuries (18.0%). The head and neck region (H&N) was the most frequently affected site (42.7%). Operative management under general anesthesia was necessary for 13.5% of injuries. Nonoperative management primarily included conservative orthopedic care (34.8%), pain management with nonsteroidal anti-inflammatory drugs (NSAIDs) (34.8%) and/or opioids (4.5%), bedside laceration repairs (27.0%), and wound dressing (10.1%). Individuals sustaining head and neck injuries were more likely to be older (33.8 vs. 25.7 years, p=0.003), intoxicated by alcohol (29.0% vs. 3.9%, p=0.002), and requiring CT imaging (60.5% vs. 9.8%, p <0.001).


Although SESs provide a convenient transportation modality, unregulated use raises significant safety concerns. More data need to be collected to guide future safety regulations.


The Standup Electric Scooter (SES) is a recent implementation in the public transportation system. It was introduced in September 2017 by an electric vehicle sharing company, Bird® Rides, Inc. in Santa Monica, California [1]. Other prominent companies, such as Lime® (Washington, D.C.) and Spin® (California), have also emerged on the market [2-4]. These companies supply a dockless, rentable, transportation-sharing system similar to that of bike-sharing systems. SESs have provided an environmentally friendly alternative to gasoline-powered vehicles with the goal of decreasing traffic congestion and carbon emissions for short-distance transportation [2-4]. Now featured in hundreds of US cities and college campuses, SESs have gained immense popularity for their convenience, availability, and affordability [2-4]. The scooters are found and left at arbitrary locations throughout designated service areas, and riders are charged per minute of use. The scooters can be utilized by anyone with a valid driver’s license, credit card, and a smartphone application [1-4]. The scooters can reach speeds just under 15 mph (24.1 kph) with a range of approximately 20 miles (32.2 km) [1-2].

Although SESs may provide some environmental and traffic benefits, their increasing popularity in larger cities, combined with vague regulations for use, raises a concern about potentially negative public health implications. While the terms of use defer to local laws and regulations, companies strongly recommend operators to avoid sidewalks, adhere to traffic safety laws, and always wear a helmet [2-4]. Furthermore, the users sign an agreement stating they are ≥18 years old and will adhere to these rules. Diligent compliance of rules and regulations by operators is doubtful as observed by Trivedi et al., which subsequently raises considerable medical and safety concerns regarding their use [5].

The Bird® and Lime ® SESs were introduced in the Indianapolis metropolitan area in June 2018 [6]. Given this recent introduction and axiomatic hazardous use in our Midwest city, we sought to evaluate the pattern of injuries related to the use of SESs.

Materials & Methods

Study design

After obtaining institutional review board approval, the electronic medical records of potential patients of any age presenting to the emergency department (ED) of downtown level I trauma centers in Indianapolis were identified using the search terms “bird”, “lime”, and/or “scooter”. We retrospectively analyzed de-identified data from all records for SES injuries between June 1, 2018, and December 31, 2018. Records were included if the patient injury specifically involved the use of an SES. Records were excluded if the injury description or mechanism did not explicitly identify SES use. Data endpoints collected included: (1) date and time of injury; (2) mechanism of injury; (3) patient use of helmets and alcohol; (4) injury classification and location; (5) diagnostic imaging; and (6) management of patient injuries.

Statistical analysis

Statistical analyses were performed using GraphPad Prism 8.0 (GraphPad Software, San Diego, CA). Continuous and discrete data were reported as mean ± standard deviation. Nominal data were reported as number (percentage). Continuous and discrete variables were analyzed using the two-sided student t-test or two-sided Mann-Whitney U-test when appropriate. Nominal variables were evaluated using Pearson’s χ2 test or two-sided Fisher’s exact test. Odds ratios (OR) and 95% confidence intervals (CI) were calculated for each nominal characteristic. Significance was determined at p < 0.05.


Demographic characteristics

A total of 89 (n=89) patients were included in our study. A summary of patient demographics is provided in Table 1. Our cohort consisted predominantly of males (n=58, 65.2%) with an average age of 29.2 ± 12.9 years. Six patients (6.7%) were under the legal SES riding age (i.e. ≤18 years).

Characteristic Number (%)
Age (years), mean ± SD 29.2 ± 12.9
<18y 6 (6.7)
18y – 29y 46 (51.7)
30y – 44y 26 (29.2)
45y – 64y 7 (7.9)
≥65y 4 (4.5)
Sex (M) 58 (65.2)
Injury Characteristics
Monday 14 (15.6)
Tuesday 8 (9.0)
Wednesday 11 (12.4)
Thursday 11 (12.4)
Friday 11 (12.4)
Saturday 22 (24.7)
Sunday 12 (13.5)
0600 – 1359 11 (12.4)
1400 – 2159 49 (55.1)
2200 – 0559 23 (25.8)
Unknown 6 (6.7)
Mechanism of Injury*  
Fall 41 (46.1)
Collision 17 (19.1)
No Description 37 (41.6) 
Alcohol Intoxication 13 (14.6)
Helmet Use  
Wearing 0
Not Wearing 59 (66.3)
Unknown 30 (33.7)
Type of Injury*  
Abrasion/Contusion 29 (32.6)
Fracture 24 (27.0)
Laceration 16 (18.0)
Joint/Ligament Injury 5 (5.6)
Concussion 3 (3.4)
Dental Injury 3 (3.4)
Muscular Strain/Sprain 30 (33.7)
Injury Location*  
Head & Neck 38 (42.7)
Face 30 (33.7)
Scalp/Brain 11 (12.4)
Neck 1 (1.1)
Upper Extremity 32 (36.0)
Lower Extremity 27 (30.3)
Trunk 11 (12.4)

Overall injury characteristics

A summary of injury characteristics is also provided in Table 1. Patients most frequently presented to the ED on Saturday (n=22, 24.7%) from 14h00 to 21h59 (n=49, 55.1%). Patients were injured either due to a fall (n=4, 46.1%) or due to a collision (n=17, 19.1). No clear description of the injury mechanism was provided in 41.6% of records (n=37). Thirteen (14.6%) of the injuries were associated with alcohol intoxication. No individual was recorded to have worn a helmet at the time of injury, although 33.7% of reports (n=30) did not indicate its use or disuse.

The most common types of injury were contusions and/or abrasions, with a total of 43 were noted in 30 patients (33.7%). Of these, 53.3% involved the lower extremities (n=16), 40.0% involved the upper extremities (n=12), and 33.3% involved the head and neck (H&N) (n=10). A total of 32 fractures were identified in 29 patients (32.6%), with 14 fractures (43.8%) involving the upper extremities, six fractures (18.75%) involving the maxillofacial region, six fractures (18.8%) noted in the thorax/abdomen, five fractures (15.6%) involving the lower extremities, and one fracture (3.13%) involving the skull. Lacerations were noted in 24 patients (27.0%). Interestingly, all lacerations occupied the H&N region, with 83.3% specifically involving the facial region. Sixteen (18.0%) incidences of joint or ligament injury were noted, comprised 10 upper extremity injuries (62.5%, seven shoulder, three hand/wrist) and six lower extremity injuries (37.5%, four knee, two foot/ankle). Less frequently diagnosed injuries included concussions (n=5, 5.6%), dental injuries (n=3, 3.4%), muscular strains or sprains (n=3, 3.4%), and intraventricular hemorrhage (n=1, 1.1%). No patient deaths were noted from the use of SESs.

Furthermore, our findings demonstrate that patients were most likely to experience trauma to the H&N region (n=38, 42.7%), with the maxillofacial region being the most commonly affected subsite in the head and neck (n=30, 71.4%) while isolated neck injuries were the least frequent (n=1, 2.4%). Brain/scalp injuries were noted in 11 records (26.2%) while upper extremity and lower extremity injuries were noted in 32 (36.0%) and 27 (30.3%) cases, respectively. Thoracoabdominal injuries were the least common (n=11, 12.4%).

Radiographic imaging

Table 2 summarizes the diagnostic imaging obtained for patients in our cohort. At least one radiographic image of any type was acquired in 79.8% (n=71) of patients. A total of 71 computed tomography (CT) scans and 101 X-ray (XR) image series were obtained, with a mean of 0.7 ± 1.2 CT scans and 0.8 ± 0.7 XR imaging series per case. Two or more diagnostic imaging tests were obtained for 27 records (30.3%). No magnetic resonance (MR) or ultrasound images was utilized.

  Imaging Type, No. (%)
Anatomical Location CT XR
Head & Neck, Any* 25 (28.1)  0 (0.0)
Maxillofacial 14 (15.7) 0 (0.0)
Head/Brain 20 (22.5) 0(0.0)
Neck/Spine 15 (16.9) 0 (0.0)
Upper Extremity, Any 1 (1.1) 38 (42.7)
Shoulder Girdle 1 (1.1) 13 (14.6)
Arm 0 5 (5.6)
Elbow 0 10 (11.2)
Forearm  0 6 (6.7)
Hand & Wrist 0 19 (21.3)
Lower Extremity, Any 1 (1.1) 20 (22.5)
Thigh 0 0
Knee 1 (1.1) 13 (14.6)
Leg 0 5 (5.6)
Foot & Ankle 0 14 (15.7)
Chest 5 (5.6) 10 (11.2)
Abdomen/Pelvis 4 (4.5) 5 (5.6)
Thoracic/Lumbar Spine 1 (1.1) 1 (1.1)

At least one H&N CT scan was obtained in 25 (28.1%) patients, many of whom required multiple CT scans, resulting in a total of 49 CT series (total = 49). For the H&N, 20 scans (40.8%) were of the head, 15 scans (30.6%) were of the neck and/or cervical spine, and 14 scans (28.6%) were of the maxillofacial area. A chest or abdominopelvic CT was acquired in five (5.6%) and four (4.5%) patients, respectively. Of note, none of the XR series obtained was of the H&N. The distribution of XR imaging for other regions of the body is summarized in Table 2.

Management and treatment

All lacerations (n=24, 27.0%) were repaired utilizing sutures and/or butterfly stitches with a skin adhesive. Nine individuals (10.1%) with abrasions underwent wound cleansing and application of topical antibiotic ointment. Five patients (5.6%) required bedside reduction of a fracture or dislocation, and 30 patients (34.8%) had conservative orthopedic management with slings, splints, casts, and/or crutches. Pain management was administered as a nonsteroidal anti-inflammatory drug (NSAID) in 30 individuals (34.8%) while opioids were prescribed to only four patients (4.5%).

A total of 12 patients (13.5%) underwent an operative procedure under general anesthesia. Of these, five patients (5.6%) received open reduction and internal fixation for fractures while three patients (3.4%) were fixated externally. One individual required repair for complete acromioclavicular ligament separation. Dental injuries (n=3, 3.4%) were managed with oral surgery after discharge from the ED. Five (5.6%) patients were admitted to the hospital for >24 hours, all of whom required surgery.

Subset analysis of head & neck injuries

A comparison of factors associated with H&N injuries (HNIs) is found in Table 3. Patients with HNIs were older as compared to patients without HNIs (33.8 ± 16.1 vs. 25.7 ± 8.4 years, p = 0.003), but no difference was noted between sex distribution (p = 0.180), day of the week (p = 0.506), or time of day (p = 0.224). However, individuals that sustained HNI were more frequently intoxicated with alcohol (29.0% vs. 3.9%, p = 0.002, OR = 9.98). All laceration injuries (n=24) involved the H&N (p <0.001). No statistical difference was observed comparing abrasion/contusion rates (p = 0.629) or rates of any fracture occurrence (p = 0.067).

Characteristic H&N Injury (n=38) Other Injury (n=51) p-value OR (95% CI)
Age  33.8 ± 16.1 25.7 ± 8.4 0.003a  
Sex (M) 28 (73.7) 30 (58.8) 0.180b 1.96 (0.77 – 5.15)
Day of Week     0.506b 1.46 (0.60 – 3.58)
Sun – Thurs 22 (57.9) 34 (66.7)    
Fri – Sat 16 (42.1) 17 (33.3)    
Time of Day     0.224c  
0600 – 1359 4 (10.5) 7 (13.7)    
1400 – 2159 20 (52.6) 29 (56.9)    
2200 – 0559 14 (36.8) 9 (17.6)    
Alcohol Intoxication 11 (29.0) 2 (3.9) 0.002b 9.98 (2.04 – 46.61)
Laceration 24 (63.6) 0 <0.001b
Abrasion/Contusion 12 (42.9) 18 (35.3) 0.629b 1.38 (0.53 – 3.28)
Fracture 8 (21.1) 21 (41.2) 0.067b 0.38 (0.14 – 1.02)
Any CT 23 (60.5) 5 (9.8) <0.001b 14.11 (4.61 – 37.77)
Any XR 15 (39.5) 45 (88.2) <0.001b 0.09 (0.03 – 0.25)
Total CT 1.4 ± 1.6 0.1 ± 0.4 <0.001d  
Total XR 0.6 ± 0.9 1.0 ± 0.5 0.001d  
Operative 4 (10.5) 8 (15.7) 0.546b 0.63 (0.20 – 2.07)
Laceration Repair 24 (63.6) 0 <0.001b
Pain Management 9 (23.7) 21 (41.2) 0.113b 0.44 (0.19 – 1.15)
Wound Management 5 (13.2) 4 (7.8) 0.488b 1.78 (0.48 – 6.12)

When compared to the non-HNI group, the HNI group had a statistically higher rate of CT imaging (60.5% vs. 9.8%, p <0.001, OR = 14.11) but had lower rates of XR imaging (39.5% vs. 88.2%, p <0.001, OR 0.09). Overall, the HNI group had lower rates of radiographic imaging (68.4% vs. 88.2%, p = 0.032, OR = 0.29). No difference was observed between the frequencies of operative management (10.5% vs. 15.7%, p = 0.546, OR = 0.63), bedside wound care (13.2% vs. 7.8%, p = 0.488, OR = 1.78), or isolated analgesic therapy (23.7% vs 41.2%, p = 0.113, OR = 0.44) in the HNI subgroup.


The idea of transportation-sharing began in Amsterdam, the Netherlands, in 1965, with the free, public “White Bicycle Plan” [7]. Developed by the Dutch anarchist group “Provo” to reduce pollution, cost, and congestion, the plan quickly failed as the bicycles were vandalized, destroyed, or stolen [8]. Several similar attempts have failed over the decades until the 2000s when trackable technology and electronic payments were applied to bike-sharing systems. This idea gained exponential popularity and was adopted to other forms of transport-sharing systems, including SESs, in 2017 [1,8].

Since their introduction to American public transportation in Southern California, SESs have increasingly gained public approval [5,9-11]. This is largely due to the eco-friendly, convenient, and affordable nature of SESs. Additionally, the ubiquitous availability of SESs in urban settings coupled with the ability to arbitrarily “park” SESs on sidewalks has catalyzed their acceptance in the public’s view.

However, with this increased availability and use, the presumed public safety hazard has gained substantial evidence due to nonadherence to traffic laws, helmet usage, age restrictions, and operation while intoxicated [5,9-11]. The authors predict that as the popularity of SESs continues to rise, safety issues and injuries will also increase proportionally.

The results of our investigation validate those of recent SES trauma reports. The demographics have consistently shown a 50% - 60% male predominance, with an average age of early- to mid-30s [5,9-11]. Racial distribution has only been analyzed by Aizpuru et al., who reported a slight white predominance (54.8%) across a nationwide database system [10]. Injuries have more frequently occurred during the afternoon and evening hours on weekends when SESs see the most use [5,9]. Although studies have reported rates of helmet use ranging between 0% and 6.3%, the true rate remains elusive, as all studies have been retrospective and have admitted varying degrees of incomplete documentation [5,9-11]. Passive, subjective observation of active SES riders by the authors in our city, as well as other urban settings, supports these findings [5]. Although Trivedi et al. reported a 4.8% prevalence rate of alcohol intoxication, the findings from our cohort (14.6%) better align with the intoxication rate of 16% published by Badeau et al. (16%) [5,11].

Certain striking similarities have emerged in the trends of injury mechanisms and injury types as demonstrated by several reports investigating SESs injuries. Superficial soft tissue injuries (abrasions, contusions, and lacerations) and orthopedic injuries (fractures, dislocations, and strains/sprains) tend to dominate the injury type profile [5,9-11]. Falls are the most common mechanism of injury followed by collisions while severe life-threatening/life-ending injuries remain rare. Furthermore, although most injuries are managed on an outpatient basis, injuries requiring inpatient admission or surgical management are not uncommon, especially for major orthopedic injuries [5,9-11].

HNIs feature prominently in all SES trauma studies [5,9-11]. Although categorizations vary, rates of HNI range from 27.6% to 44.4% of patients [5,9-10]. Many of the injuries are superficial in nature, but more serious afflictions, such as concussions, intracranial hemorrhages, and fractures, are frequent enough to warrant both medical and legal concerns [5,9-11]. What remains unknown are the effects helmet use would have on these HNIs. As evidenced by bicycle helmet use, operation with helmets would significantly reduce the overall frequency and intensity of head and maxillofacial injuries, though lower face injuries would be protected to a lesser degree [12-13].

Interestingly, our findings are strikingly similar to injuries related to non-motorized stand-up scooters. As reported by Mebert et al., with a 44.2% prevalence rate of fractures, of which 28% involved the craniofacial region. Injuries were also noted to predominantly involve young males without safety helmets [14].

Other self-propelled transportation devices have demonstrated similar injury profiles to SESs. Hoverboards exhibit a nearly identical fracture and soft tissue injury profile, with the exception of a higher pediatric prevalence rate of 47% to 61% [15-16]. Although HNIs are less frequent with Segway® (Bedford, New Hampshire) personal transporters (15.6%), which tend to occur in older individuals with a mean age of 48 years, soft tissue injuries, and orthopedic injuries remain the most common injury types [17]. While bicycle accidents favor slightly older males and produce more frequent and severe intracranial damage, skateboard and longboard injuries affect younger males (88%) with similar fracture and soft tissue damage rates, predominantly occurring in the extremities [18-19].

The financial burden of SES injuries has yet to be studied [5,9-11]. Despite lacking precise data, we can infer that SES injuries substantially add to healthcare expenditure. Most individuals presenting to the ED require some form of imaging, often in the form of CT scanning. In addition to the direct costs, diagnostic imaging tests increase radiation exposure.

A possible avenue that can be utilized to mitigate SES-related injuries is the requirement for helmet use and the imposition of legal consequence for a lack thereof. The implementation of mandatory bicycle helmet laws has been successful at reducing rates of head injury [20]. Infrastructure modifications, such as bicycle lanes, have also contributed to safety improvements [21-22]. Plans for helmet-sharing programs have been discussed but logistical and hygienic issues have prevented large-scale implementation [23]. Furthermore, extending legal consequences for reckless SES operation may also help with reducing incidence rates of SES-related injuries.

Design alterations may contribute to improving the safety profile of SESs. Currently, SESs have a narrow, hard wheel designed primarily for use on smooth surfaces. However, in real-world conditions, users often encounter uneven surfaces. The replacement of narrow, hard wheels with wider, softer wheels would provide additional traction to neutralize the destabilizing effect of uneven surface topography. Wider platforms for the feet may provide greater stability and reduce slipping. Additionally, regular maintenance of brakes, lights, and tires are necessary to ensure optimal safety and performance.

To the best of our knowledge, this is the first study to analyze the use of SESs specifically in a Midwest urban setting. Moreover, it is the first to analyze the factors associated with HNI related to the use of SESs. However, there are several limitations to our study. It is retrospective in nature with limited accessibility to certain data endpoints. Our information was collected from EDs serving a single urban population and, therefore, subject to sampling bias. Visits to primary care offices, specialists, and urgent care for SES-related injuries were not obtained. The small sample size may not be truly representative of the Midwestern population, and the limited time frame of data collection may skew data as our region experiences substantial seasonal weather changes. Future prospective trials are required to reduce data gaps, particularly with the mechanism of trauma, helmet use, and the financial burden of these injuries.


The SES is a simple, widely available, and ecofriendly transportation modality that has rapidly gained widespread popularity. However, nonadherence to safety guidelines and reckless operation can result in significant injuries and medical costs. Further data acquisition and evidence are needed to implement safer SES policies.


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Original article

Facing Facts: Facial Injuries from Stand-up Electric Scooters

Author Information

Mohamedkazim Alwani Corresponding Author

Otolaryngology, Indiana University School of Medicine, Indianapolis, USA

Alexander J. Jones

Otolaryngology - Head and Neck Surgery, Indiana University School of Medicine, Indianapolis, USA

Morgan Sandelski

Otolaryngology, Indiana University School of Medicine, Indianapolis, USA

Elhaam Bandali

Public Health, Richard M. Fairbanks School of Public Health, Indianapolis, USA

Benjamin Lancaster

Otolaryngology - Head and Neck Surgery, Indiana University School of Medicine, Indianapolis, USA

Michael W. Sim

Otolaryngology - Head and Neck Surgery, Indiana University School of Medicine, Indianapolis, USA

Taha Shipchandler

Otolaryngology, Indiana University School of Medicine, Indianapolis, USA

Jonathan Ting

Otolaryngology, Indiana University School of Medicine, Indianapolis, USA

Ethics Statement and Conflict of Interest Disclosures

Human subjects: Consent was obtained by all participants in this study. Indiana University Human Subjects Office issued approval 1811339026. Submission status: Exemption granted. Animal subjects: All authors have confirmed that this study did not involve animal subjects or tissue. Conflicts of interest: In compliance with the ICMJE uniform disclosure form, all authors declare the following: Payment/services info: All authors have declared that no financial support was received from any organization for the submitted work. Financial relationships: All authors have declared that they have no financial relationships at present or within the previous three years with any organizations that might have an interest in the submitted work. Other relationships: All authors have declared that there are no other relationships or activities that could appear to have influenced the submitted work.

Original article

Facing Facts: Facial Injuries from Stand-up Electric Scooters

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